Field Service Engineer

  • Functional area: Service
  • Country: India
  • City: Kolkata
  • Brand: Atlas Copco
  • Company name: Edwards India Private Ltd
  • Date of Posting: October 13, 2021
  • Last date to apply: October 25, 2021

Your future job

The Role

Field Service Activity.

- Field servicing of vacuum pumps.( Liquid ring vacuum Pumps, Oil sealed rotary vane pumps, Booster pumps, Dry screw vacuum pumps, Dry claw vacuum pumps, measurement  and leak detection equipments).

- Co-ordination with service planner and attending the break down calls daily / timly basis.

- Completing the Managed maintenance services Timly.

- Training the distributor engineers / technicians at site.

Service efficiency
- Perform m Field service activity in an efficient manner (First Time Fix the problem) in strict compliance with operating procedures.
- Multiskills on various types of vacuum pumps.
- Identify potential customers and converting them into Managed maintenance and CMC.

-Understanding the vaious types of vacuum applications and conduting installations of the vacuum pumps with suitable accessories.

Co-ordination with dealer /Distributors
- Train dealer engineers to solve complex technical problems
- Keep them updated with relevant technical and product related information
In order to equip dealer's service engineers to perform service interventions first time right and to maximize revenues and customer satisfaction through Dealership.
Failure reporting-
- Timely reporting of warranty complaints and product quality related issues
   In order to help the product company in addressing product quality issues
Compliance with Corporate Guidelines-
- Follow in letter and spirit the Atlas Copco Vision, Mission and core values
- Comply with the Atlas Copco Business Code of Conduct
- Comply with the policies and procedures communicated from time to time
- Perform any other tasks given by supervisor / manager from time to time

In order to enrich the Corporate Culture

What you can expect from us? 

  • Have multiple interactions with different stakeholders internally and externally
  • A culture known for respectful interaction, ethical behavior and integrity where sustainability matters
  • Potential to see your ideas realized and to make an impact on technically interesting projects
  • New challenges and new things to learn every day
  • Plenty of opportunities to grow and develop
  • Global job opportunities, as part of the Atlas Copco Group

What we expect of you? 

  • Diploma in Mechanical / B E -MECHANICAL.
  • Minimum 6 yrs experience in field service of Liquid ring vacuum pumps in Power Plants, Chemical and pharma Industries. Applicants who are already working as Service Engineer  for vacuum pumps will have added advantage.
  • Experience in installation, commissioning of various types of vacuum pumps.

Knowledge Areas:

  • Committed team player.
  •   - High levels of energy and drive.
  •   Positive attitude

City- Kolkata

Recruiter- Nandini

Hiring Manager- Seviyar P

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.