A summary of what is included
Change is constant in our lives. Yet many change efforts fail, not because plans are wrong, but because people are not supported through the transition. As Jessica says, “It’s the human side that makes or breaks it.”
This episode explores the psychology of transitions and the "neutral zone” from William Bridges’ model – the messy middle between old and new. It is challenging but full of potential. Growth and innovation happen here, but only if people feel guided. Leaders and teams can help by normalizing this phase, creating space for questions, celebrating small wins and protecting time for learning.
The takeaway: change is the event; transition is the journey. Supporting that journey is critical. When people feel supported, they emerge stronger, more adaptable, and ready for what is next.
