Your role
As a Service Sales Engineer, your mission is to drive sales growth for our service business by leveraging your technical expertise and understanding of customer needs. Reporting to the Regional Sales Manager, you will work closely with the engineering and service product teams to implement effective service sales strategies.
You will
- Plan and prioritize service sales activities and customer interactions to achieve business targets.
- Collaborate with the service aftermarket team to provide exceptional after-sales service, ensuring high customer satisfaction.
- Analyze market trends and provide management with accurate information on pricing, competitive activities, and regional issues.
- Prepare and propose service product offerings, calculating sales prices using the company's discount strategy and quoting tools.
- Monitor and report on service sales activities, keeping the CRM updated with customer visit reports, opportunities, and quotation statuses.
- Work with cross-functional teams to coordinate activities that maximize customer relationships and business outcomes.
To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
- University degree or above, majored in mechanical engineer or equivalent.
- More than 2 years’ experience in technical or sales field at a machinery company.
- Good computer skills including Microsoft series.
- Strong interpersonal communication, teamwork and customer oriented.
- Willing to travel.
In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
Job location
This role is fully remote, enabling you to work from anywhere within the region of Shanghai, while being associated with our customer center in China (CN).
Contact information
Talent Acquisition Team: Niki Xu
