Your role
As a Rollout Lead, you’ll lead the end-to-end rollout of Dynamics modules such as Customer Service and Field Service. You’ll develop detailed rollout plans, manage timelines, and coordinate teams, partners, and stakeholders to ensure smooth execution. You’ll be responsible for resources, deliverables, and alignment with the global template, while adapting to local business needs, compliance requirements, and legal regulations.
You’ll play a key role in risk management, identifying challenges early and implementing effective mitigation strategies. Close collaboration with external partners and the divisional program team will be essential to ensure successful delivery.
Supporting change management and training efforts, you’ll help implement training strategies, oversee the delivery of materials, and encourage user adoption. You’ll collect end-user feedback and use it to drive continuous improvement.
On the quality side, you’ll oversee system and user acceptance testing (UAT), ensure issues are logged and resolved efficiently, and validate both data migration and system functionality.
Finally, you’ll serve as the central point of communication throughout the rollout. You’ll provide clear status updates to the program team, sponsors, and steering committees, track go-live performance metrics, and conduct post-rollout reviews to capture lessons learned for future deployments.
To succeed, you will need
At Atlas Copco Group, our slogan for various positions is "hire for attitude & train for skill". We train you for these positions through on-the-job-training. Do you only partly meet the profile as outlined below? No problem! We still encourage you to apply and take this opportunity. Who knows, on-the-job-training may be available for you for this position.
- Strong background of customer center processes and track record of managing complex implementation
- Analytical, pragmatic and problem-solving approach is key
- University degree in Business Administration or equivalent experience required
- Strong intercultural sensitivity and how to approach people in different cultural environments
- Ability to work independently and to suit the time zones the Stellar project is working within
- Good knowledge of English, other languages are a plus
In return, we offer
At Atlas Copco Group you will join an international and diverse environment with specialists from different disciplines. Our culture is rooted in Swedish values, which includes a family feeling, respect and diversity. We invest in our employees' development and well-being, and we provide a flexible work-life balance. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.
You will have a comprehensive onboarding program, including guidance by a personal godmother/godfather. You will also have access to global job opportunities, as part of the Atlas Copco Group. We offer an interesting compensation and benefits package, including health insurance, paid leave and retirement benefits.
Job location
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at Airpower in Wilrijk, Belgium.
