Passionate people create exceptional things
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
Join us on our journey for a better tomorrow.
Your role
Within business area Power Technique, we use applications for supporting our business globally. These applications cover areas such as eCommerce, Customer Relationship Management, Product Information Management, Marketing automation.
We are looking for a specialist to strengthen our current team with focus on customer center support for our SAP CX portfolio (Cloud for Sales, Cloud For Service, Marketing Cloud, Commerce Cloud) on a global scale. As an ambassador for this portfolio, you can turn issues into opportunities for greater customer understanding and satisfaction, ensuring our BPX and CRM Lead community can be successful and efficient in the usage of these applications. You are an investigator, you can understand the problems users are having and get to the root causes. Your deep insight in the application itself and the wider environment it operates in allows you to solve the problem yourself or give the right input to people who could assist.
You will report to the IT Team Lead CX – Sales & Marketing Applications facing applications in the Power Technique IT team, located in Belgium. This position is located in Bangkok, Thailand.
To succeed, you will need
At Atlas Copco, our slogan for various positions is "hire for attitude & train for skill". We train you for these positions through on-the-job-training. If you partly but not fully meet the profile as outlined below, we still encourage you to apply and take this opportunity. Who knows, on-the-job-training may be available for you for this position.
- You have experience with sales & marketing applications and/or in managing complex IT solutions.
- You have already actively participated in process improvement and software implementation projects.
- You have a strong interest in the improvement and automation of current processes and working methods.
- You have a very good knowledge of English since you'll be supporting our customer centers worldwide.
Location
You will be located in Bangwua, Bangpakong Chachoengsao, Thailand.
Hiring Manager
Albana Batusa