Your role
As a Service Sales Engineer, your mission is to grow the service business by developing customer relationships and identifying new service sales opportunities. You will report to Service Sales Manager.
You will
- Develop and grow service sales opportunities within the assigned customer portfolio.
- Identify new customers and build strong business relationships to expand the service business.
- Prepare quotations, negotiate contracts, and close service sales opportunities.
- Promote service solutions including maintenance agreements, spare parts, optimization, field service and repairs.
- Conduct regular customer visits, understand customer needs, and offer value-added service solutions.
- Manage the renewal and growth of existing Service Maintenance Agreements.
- Build strong collaboration with Service, Operations, and Sales teams to ensure successful delivery of sold services.
- Follow-up and implementation of global customers and service solutions together with relevant colleagues, including experience sharing
- Develop competencies to provide technical value to customers in the field.
- Maintain and update customer information, installed base data, and sales opportunities in the CRM system.
- Monitor sales performance, maintain accurate forecasts, and provide regular activity reports.
- Contribute to customer satisfaction and continuous improvement through proactive customer engagement.
To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
- Bachelor's degree in Electrical-Electronics Engineering, Mechanical Engineering, Mechatronics Engineering, or a related Engineering discipline
- Minimum of 2 years of experience in technical sales, service sales, sales engineering, after-sales services, or similar functions
- Technical capability to analyze customer needs and propose appropriate technical and commercial solutions
- Knowledge of sales reporting, customer portfolio management, and sales forecasting processes
- Proficiency in using CRM systems and digital sales tools
- Strong customer relationship management, negotiation, and communication skills
- Good command of English, both written and spoken
In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
Job location
Option 1: On-Site
This role requires you to work on-site at our office in Istanbul, Türkiye (TR). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
