Your role

As our newest Service Technician, you will represent the face of Atlas Copco as you provide high-level customer service when providing repairs, troubleshooting and maintenance to our equipment end users and building important relations with our customer base. You will be supported with continuous opportunities to develop valuable technical skills through on-the-job experiences and other training resources offered within the company.

• Carrying out maintenance and service on our customer’s Atlas Copco products, as well as other brand equipment, and advising them about the general operations of their machines and maintenance requirements while promoting Atlas Copco service products
• Commissioning new equipment and effectively diagnosing mechanical and electrical faults on customer equipment
• Supporting our local customer base, developing new customers, and maximizing time utilization
• Taking responsibility over opportunities to update your own product knowledge by reading instruction books, technical bulletins, in referring to any other technical information system, and other company resources, and by actively participating in the training programs as offered by the company
• Proudly representing the face of Atlas Copco when connecting with the customer on hand by following and demonstrating company standards and exceeding the expectations of our valued customers
• Managing daily administrative duties such as ensuring time sheets, work orders, emails and other documentation are signed by customer when applicable and submitted timely, as well as preparing service reports and offering strategic solutions to problems
• Advising the operations service manager or the service sales team of any new business opportunity.

To succeed, you will need

• You have successfully received certification in one of the following areas: Industrial Electrician, Millwright or you have similar experience/knowledge
• You have experience servicing, performing maintenance and troubleshooting on air compressors
• You have a valid driver’s license and clean driver’s abstract
• You have great customer service and communication skills
• You have good physical endurance and are comfortable working in conditions that involve frequent travel for both short and extended periods, a rotating schedule that can require evenings, weekends and holidays, being hands-on using wrenches and other tools, lifting 50lbs regularly and working in extreme temperatures
• You have basic computer skills (Microsoft Office)

In return, we offer

• Highly competitive salary + overtime above 40 hours and holidays
• Extended Health Care Plan, Dental Care and Life and Disability Insurance
• Virtual Health Consultations with Canadian physicians
• Company Pension Plan
• $600 Physical Wellness Subsidy for gym memberships, classes and equipment
• Paid time off (3 weeks’ vacation, 5 personal days, 5 sick days, 1 floater day)
• Company vehicle, cellphone & laptop
• Emergency Travel Insurance
• Employee Assistance Program
• Educational Assistance Program (100% tuition reimbursement for courses related to employment)
• Employee Discount Program
• Continuous Learning Opportunities