Formal Education:

Secondary Education

Working Experience:

Sales or customer care experience is considered a plus

PC:

MS office, Outlook, SAP, Excel and web based utilities

Language:

English + Polish

Other Skills:

• A commercially aware person with an understanding of engineering products and the markets that these products are supplied to
• a driven person who can spot trends and look for opportunities allied to these trends and open these using online tools such as LinkedIn.
• Importantly you will bring a motivated attitude to succeed and develop within the organisation, always looking for areas of improvement to help grow our business and improve efficiency.
• Confidence to lead the way and involve and motivate others.

 Purpose of the job:  

Working as a part of the internal sales team, the aim of the role is to provide supporting proposals for our spare parts customers, up selling from base enquiries, and to work proactively targeting new and repeat business from our historic customers and new enquiries.

This role is an opportunity make a real impact in our organisation developing our and your future growth, we offer training and support to ensure the right person is successful in the mission.

Principal accountabilities:

The overriding success will be driven by a strong individual who can not only accept fast response enquiries, but to build on the customer share with other products and services, follow up on quotes, be confident to set up and drive online meetings.

Identify parts, create up selling opportunities and be confident  to interact with regional sales team members to ensure fast delivery of quotes and information.

• Plan and prioritise personal sales activities and customer/prospects / leads and orders to maximise the sales funnel
• Undertake proposals and mail to customers utilising the CRM system and follow up where required
• Maintain regular contact with key customers, and identify lead opportunities for other service products
• Develop and maintain good customer relationships at all levels within the area and ensure an excellent standard of after sales service is provided.
• Provide effective sales data, including the timely recording of quotation platforms and order ratio’s (including lost order reports) and analysis of sales performance again targets.
• Effectively use the CRM system in order to maintain a 360 view of our customers.
• Attend training as required to develop relevant knowledge and skills.
• Adhere to health and safety policy.
• Undertake ad-hoc project work as required.