Formal Education: 

Secondary education

Working Experience:

Service and customer care experience are considered a plus

PC:

MS office, Outlook, SAP, Excel and web based utilities

Language:

Fluent English and Fluent Czech OR Slovak

Other Skills:

• A collaborative team player who can work with a variety of people in different ways
• Have a challenger profile always looking for a different way of doing things and who loves to debate
• Constructive in your thinking and approach, even under pressure
• An independent worker who can think for themselves and take initiatives
• A very creative thinker, not just technically but also commercially and when it comes to working with people
• Persistent and determined, since sales activities can be overwhelming
• Pragmatic in your day-to-day approaches

 Purpose of the job:

Develop Atlas Copco service solutions for small and medium sized companies.

Principal accountabilities:

1. Account management identifying and developing strong professional relationships in different levels
2. Explore new business opportunities to up and cross sell while effectively leveraging resources
3. Improve customer retention through increased client satisfaction
4. Design customers solutions based on broadly business and product analysis
5. Prioritize sales activities combined with an efficient time management routine
6. Implement the customer prospection and research data combined with a strong call planning
7. Continuously development of the product and service portfolio knowledge
8. Responsible for the results in terms of top line and profitability assigned with the Customer Center
9. Lead and implement the continuous follow-up process ensuring no delays on sales service renewals
10. Effective activity and call reporting as well as the full sales data enabling analytics studies
11. Proactive and proper CRM usage improving customer service experience
12. Work in close cooperation with the Data team to developing and implementing scripts and processes
13. Collaborate closely with the Customer Center teams
14. Follow up the outcomes delivery desired and agreed with the customer

We offer you a stable and friendly environment with:

1. An annual financial bonus
2. Salary increase every year
3. Flexible working hours shortened to 37,5 hours a week
4. 5 weeks of holiday
5. 3 sick days
6. Possibility to work from home 2 days a week
7. Contribution to meal
8. Contribution in pension fund up to 2 000 CZK/month
9. MultiSport card or FlexiPass vouchers
10. Many other job opportunities in the future - Atlas Copco is big enough for everybody who wants to grow
11. A lot of training opportunities
12. Modern offices, perfect view of the whole city, a big terrace in 20th floor and relax zone
13. A place where friendly culture is not a cliché, we arrange regular teambuilding events, beers, movie quiz etc.