The Role

As a Customer Service Representative working for Atlas Copco Power Technique North America, you would:

• Answer incoming phone calls and email from customers providing stock balances, pricing, and availability.
• Enter parts orders into SAP
• Investigate issues relating to inventory, pricing, deliveries and technical issues.
• Track incoming shipments and back orders.
• Maintain technical documentation and resources.
• Participate in employee development programs including product and applications training.
• Demonstrate an advanced knowledge of parts and a solid understanding of our customers and business.
• Provide team coverage during absences.
•  

What you can expect from us? 

Competitive pay and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short- and long-term disability insurance, educational assistance, generous paid time off and 401(K) matching and automatic company contributions.

What we expect of you? 

To be successful in this position, you will need:

• A high school diploma, GED or equivalent.
• Four (4) years of customer service experience preferably in a similar work environment.

City:

Rock Hill, South Carolina