Your Role

• Data Management & Process Optimization
  • Data Access Control: follow AC group security protocols and data access policies to safeguard sensitive trading information for different BUs (e.g., customer privacy, transaction records, price, etc.).  
  • Data Integration: Oversee internal and external data sources (e.g., orders, inventory, logistics, customer data) and establish standardized data collection processes.  
  • Data Cleaning & Validation: Ensure data quality by eliminating missing, duplicate, or errors; implement data validation rules.  
  • System Operations: Maintain and process core data in systems (including but not limited to： input and modify customer data/orders/ invoices/debit & credit notes, etc.) and monitor data accuracy.
• Analysis & Business Support
  • Reporting: Deliver customized analytical reports (e.g., OOH, inventory, Revenue & deliveries, sales record) to business lines and functional teams.  
  • Data Visualization: Create dashboards (e.g., Power BI, Tableau) to display key performance indicators (KPIs).  
  • Cross-functional Collaboration: Partner with IT, operations, and marketing teams to address data needs (e.g., predictive modeling, customer behavior analysis).  
• Process improvement & automation
  • • Process & methodology Evaluation: Assess and implement right tools and process to enhance efficiency, and continuously identify NVA (non value added) process and eliminate waste.  
    • Process Automation: Optimize workflows using tools (e.g., Python, ETL Extract-Transform-Load tools) to minimize manual intervention.  
    • Explore AI/machine learning applications (demand forecasting etc.).  
    • Contribute to digital transformation initiatives.
• Team Leadership & Development
  • • Team Management: Lead data teams (e.g., CVC or data processing clerk, analysts), delegate tasks, and oversee execution.  
    • Skill Development: Organize training on tools (e.g., Python) and develop skills for team members.  
    • Standardization: Document SOPs (Standard Operating Procedures) and data governance policies.  

 
To succeed, you will need  

• Bachelor degree, with major in Computer software, data management, Mathematics or Statistics & equivalent 
• Fluent English skill both in writen & oral, hands on knowledge of computer software.
• Minimum 5 years experience in customer service management or supply chain field, 2 years managment or team leader experience preferred
• Technical Expertise: Proficiency in Excel, Python/R, ETL tools, and database architecture.
• Strong communication, relationship management and conflict resolution skill
• Strong analytical, problem solving  and presentation skills
• Industry or trading Knowledge: Familiarity with trade operations (e.g., supply chain, import/export). 
• Strong leadership and good people management skills
• Work under pressure, willing to adapt the challenges and changes and to make innovation & revolution

In return, we offer you

Personal Development

City
shanghai

Recruiter
[email protected]

Hiring Manager
Bill Dong Liu

Last Day to Apply