Mission:

Responsible for promoting and selling CTS products to key account customers, ensuring maximum satisfaction and sustainable business growth. Develop strong relationships with main stakeholders to understand customer needs and priorities, fostering business growth. Fully develop the aftermarket portfolio within Key Accounts. Reports to the Sales Manager CTS.

Job Responsibilities:

CTS Key Account Manager reports to CTS Sales Manager for all aspects of marketing, sales and service activities within the Department. 

His duties shall include but not limited to:

• Act as the main contact for all key account customers (KAC) at headquarters.
• Develop market share and product penetration for the Service Division.
• Build strong relationships with key stakeholders in identified Key Accounts.
• Coordinate with other Salesmen nationwide to create suitable product and service offers.
• Handle inquiries from key account customers via email or phone for potential sales.
• Prepare and discuss quotations/proposals using IQ2 and C4C platforms.
• Analyze customer data to prioritize service plan agreements.
• Sell products across the service ladder to key account customers.
• Participate in meetings, exhibitions, and forums to enhance AC presence.
• Promote Service Products to increase Customer and Market Share, improving aftermarket contract ratios and units under service.
• Implement a Connectivity plan to connect more units to the SMARTLink platform and promote license options and remote audits.
• Collaborate with Operations and Equipment Divisions to optimize Service product sales and focus on customer satisfaction and NPS results.

Experience Requirements

• Result-oriented and experienced professional with proven track record in sales of industrial equipment or service solutions.
• Excellent analytical capabilities and strong communication and collaboration skills
• Customer Management, key accounts management experience and networking capacity is a must.
• Strong customer focus and understanding of the processes to support high quality service.
• Good understanding of the service business, its challenges, goals and trends.
• You have a proven ability to problem solve and think critically, all with an innovative approach.

Personal Requirements

• Proactive, dynamic performer with strong entrepreneurial and leadership skills always striving at new challenges and ideas.
• Ambitious personality with excellent commercial, diplomatic and negotiating skill. 
• Able to manage people and create trustworthy and fair relations. 
• This position will also include very frequent traveling to customers within the region.

Competence

• A truly believer that there is always a better way, self-confident, highly motivated, positive, and proactive and result oriented person.
• Customer oriented, capable to establish clear sets of actions, take initiatives and deliver growth and profit within a frame of empowerment or delegation.
• Structured and having a strong planning, organizing and reporting ability with good analytical, commercial and negotiating skills as well as a sense of urgency.
• Ready to travel across Philippines.

Education Requirements:

• Possess a university degree with a technical or commercial focus, or equivalent experience.

In return, we offer you

Benefits upon hire:

• Life insurance
• HMO
• Travel insurance for overseas training
• Coffee allowance
• Shuttle service
• Birthday Token
• Training and opportunities to travel abroad

Benefits upon regularization:

• Monthly rice allowance
• Vacation and sick leave credits
• Additional leave depending on years of service
• Health care program
• Retirement plan
• Uniform allowance
• Wedding gift
• Christmas groceries (GC)

Others:

• Merit increase
• Variable compensation
• Free medical exam

• A friendly, family-like environment
• Plenty of opportunity to grow and develop
• A culture known for respectful interaction, ethical behavior and integrity.

• Access to global Job opportunities, as part of Atlas Copco Group