Your role

We are seeking a highly skilled Engineer to join our technical documentation team, focusing on the development and maintenance of spare parts manuals.

The ideal candidate will play a pivotal role in ensuring the accuracy, clarity, and usability of our technical documentation, contributing to the overall efficiency and effectiveness of our service operations.

Detailed roles and responsibilities are -

• Create, update and Maintain spare parts books or any other documentation using different authoring tools (online & offline).
• Collect, evaluate & check information required to prepare technical documentation & co-ordinate with internal team & vendors.
• Develop strong product knowledge and understanding of target audience users Planning & Prioritization of tasks to align with customer requirements.
• Ability to understand the importance of processes (best practices), follow the processes rigorously and motivate others to do the same.
• Strives to focus on the delivery date, lead time and quality of the tasks Create & maintain quality documentation based on needs/change in the scope.
• Ability to establish and maintain effective working relationships with  co-workers, external vendors and other employees in GECIA (interpersonal skills)

Your main responsibilities include:

• Communication and interaction with all the stakeholders (internal customers, outsourcing agencies & within team) regularly on the progress of the job requests.
• Co-ordination with customers for collecting inputs (3D model, BOM, service, marketing information), reporting the status of task, presenting the queries and receiving the feedback.
• Execution of Spare parts manual task according to set standards & customer requirements.
• Tracking all the job request for their progress with reference to the committed time frame.
• Understanding priorities & work on different projects simultaneously.
• Add value in terms of quality, meeting deadlines and customer engagement.
• Follow Atlas Copco standards, work instructions & check lists of the tasks and accordingly carry out the execution & review.
• Ensure adherence to Quality Norms as set by the Project leader from time to time.
• Further develop & expand the scope of activities and control the work done by external agencies, onsite as well as off-site. Utilize efficiently the available support Engineers.
• Take an active part for any unanticipated support/deliverables linked to the project.
• knowing how AI/automation fits into existing workflows.

To succeed, you will need

Educational requirement -

• Bachelor of engineering in mechanical engineering with 3-6 years of experience.

Personality requirements-

• Pro-active, positive team player with good interpersonal skills, strong in communication and people oriented who thrives on working in a dynamic, complex and multicultural business environment
• Self-motivated, independent, flexible, well organized and methodical
• Accurate and diligent with an awareness to speed up execution within a pressurized environment
• Result driven: have a drive for results, which means that you put in the ambition and the effort to achieve results and accept accountability
• Creativity: Ability to come up with solutions to exceptional problems outside the box. Have a customer centric mindset and entrepreneurial spirit.

In return, we offer

• Ample opportunities for professional development.

  • New challenges and opportunities to learn every day
  •  A culture known for respectful interaction, ethical behaviour, and integrity
  • Drive your Career, Explore Opportunities, Realize your Passion. 
  • Together we build a culture where difference is valued, and we share a deep sense of purpose and belonging.

Job location

Hybrid
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at Pune.